Privacy Policy

Effective Date: [July 24, 2025]

Welcome to The Lunakit!

Your privacy is important to us. This Privacy Policy explains how Lunakit collects, uses, discloses, and safeguards your information when you visit our website [https://www.thelunakit.com] and when you purchase or interact with our products and services.

By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information (provided by you):

  • Name, email address, shipping address, billing address, phone number

  • Payment information (processed securely via third-party providers)

  • Account login information (if you create an account)

  • Information provided through forms, reviews, surveys, or customer service inquiries

Automatically Collected Information (via cookies and analytics):

  • IP address, browser type, device information, pages visited, time spent on site

  • Referring URL or source (e.g., social media, search engine)

  • Shopping behavior and preferences

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders

  • Process payments and manage transactions

  • Communicate with you about orders, customer support, or promotions

  • Improve our website, offerings, and customer experience

  • Detect fraud, enforce our policies, and comply with legal obligations

We never sell your personal information.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Understand how users interact with our website

  • Provide personalized content and offers

You can disable cookies in your browser settings, but some features may not function properly.

4. Third-Party Services

We use trusted third-party service providers for:

  • Payment processing (e.g., Stripe, PayPal)

  • Shipping and logistics

  • Website analytics (e.g., Google Analytics)

  • Email communication (e.g., Hostinger)

These services only receive information necessary to perform their specific functions and are contractually bound to safeguard your data.

5. Data Protection and Security

We take your privacy seriously and use secure protocols (HTTPS), encrypted payment gateways, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws (such as GDPR or CCPA), you may have the right to:

  • Access or correct your personal information

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • Request information about how your data is used

To exercise any of these rights, contact us at info@thelunakit.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data is securely deleted or anonymized.

8. Children’s Privacy

Lunakit is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Email: info@thelunakit.com